Contact Us
For additional Product Information and Questions
Email Us at: Pondmasterstore@aqua-mart.com
Or
Complete and Submit this Form
We will Promptly Answer All Questions/Requests.
For returns or Warranty service, Please Specify, Order/Invoice Number, Item Number and/or Description. Explain in detail the problem or reason for requesting return/warranty. You will receive an email with details of how to Return or Obtain Warranty on your Product.
RETURNS
We want you to be completely satisfied with your purchase. If you are not completely satisfied with your purchase within 30 days, you may return the unused product for a refund. If you purchased the wrong product, please return the item for a refund and purchase the correct one separately. Used products cannot be returned or exchanged under any circumstance. Shipping and handling charges are non-refundable.
Please note that you will be required to pay the return shipping charges for returns and exchanges that are not due to an error by PondmasterStore.com
Please use the original carton and packing materials. Make sure that the items being returned are well packed and protected. We highly recommend using a carrier that offers tracking and that you insure the shipment.
Refunds will be applied to the original credit card used unless otherwise specified and can take up to 10 business days depending on the financial institution.
For additional Product Information and Questions
Email Us at: Pondmasterstore@aqua-mart.com
Or
Complete and Submit this Form
We will Promptly Answer All Questions/Requests.
For returns or Warranty service, Please Specify, Order/Invoice Number, Item Number and/or Description. Explain in detail the problem or reason for requesting return/warranty. You will receive an email with details of how to Return or Obtain Warranty on your Product.
RETURNS
We want you to be completely satisfied with your purchase. If you are not completely satisfied with your purchase within 30 days, you may return the unused product for a refund. If you purchased the wrong product, please return the item for a refund and purchase the correct one separately. Used products cannot be returned or exchanged under any circumstance. Shipping and handling charges are non-refundable.
Please note that you will be required to pay the return shipping charges for returns and exchanges that are not due to an error by PondmasterStore.com
Please use the original carton and packing materials. Make sure that the items being returned are well packed and protected. We highly recommend using a carrier that offers tracking and that you insure the shipment.
Refunds will be applied to the original credit card used unless otherwise specified and can take up to 10 business days depending on the financial institution.